Frequently Asked Questions About LuitBiz DMS

Why is LuitBiz DMS Document Management System offered in the SaaS Model?

LuitBiz DMS is available on the SaaS model because it is the only way we can find to keep our software updated over thousands of our customer instances spread across the world. When we roll out and upgrade, we do not ask you to download a version from our website or email you a patch. The patch is rolled out on the central application server, and it is non-disruptive, everyone has the same version of the software and that makes it easy to support. We can also create micro-instances of LuitBiz DMS in the cloud for you with your preferred secure domain so that you need not share your server space with anyone else and can get the system customised to meet your specific DMS requirements.

How many user licenses can I buy for LuitBiz DMS?

You can buy any number of user licenses of LuitBiz DMS Document Management System. It all depends on your company's requirements

Can I just buy "View User" licenses for LuitBiz DMS without buying LuitBiz DMS "Basic" or "Enterprise" licenses?

No. You need to purchase atleast one license of either LuitBiz DMS "Basic" or "Enterprise" to be able to use the "View Users" feature. The "Basic" or "Enterprise" users of LuitBiz DMS can share documents which can be viewed by the "View Users".

Does LuitBiz DMS help in achieving regulatory compliances?

Yes, it does. LuitBiz DMS Document Management System helps companies in meeting the following compliances:

  • FDA 21 CFR Part 11 Compliance
  • FDA 21 CFR PART 510(k) & 820 Compliance
  • FINRA Compliance
  • GDPR Compliance
  • GMP Compliance
  • Gramm-Leach-Bliley Act Compliance
  • HIPAA Compliance
  • ISO 9001:2015 Compliance
  • NIOSH 42 CFR Part 84 Compliance
  • OSHA Compliance
  • Sarbanes-Oxley (SOX) Compliance
  • SEC Compliance
To know more about how you can meet the regulatory compliance requirements using LuitBiz DMS, please click here.

What is the number of companies, contacts and accounts I can register in my LuitBiz DMS?

You can add any number of number of companies, contacts and accounts to your LuitBiz DMS. It all depends on your company's requirements. The number of users that you can add in LuitBiz DMS depends on the number of user licenses that you have purchased.

Will my data be safe in LuitBiz DMS Document Management System?

All documents and records in LuitBiz DMS are encrypted using AES-256 algorithm and can be easily monitored by persons with the right privileges to do so ensuring complete security of all the documents. We host your data in very secure elastic-servers with multiple layers of security and access control: both physical and digital. Please read our Privacy policy and our SLA.

Will you be able to view my company's data in LuitBiz DMS?

We are governed by the Privacy Policy which basically says that unless we are forced by law, we cannot access your data without your permission. Your data is secured by password and layers of access control. Should we need access to it for purposes of trouble-shooting; we will do so under explicit written permission from you.

How will I be able to get future updates? And at what cost?

The upgrades of LuitBiz DMS Document Management System come free of cost and are done automatically. You will be informed via email after the updates have been done. In case you have a micro-instance of LuitBiz DMS and you want that to be customised for you, we can do so at an additional cost.

Do I need any additional software to use LuitBiz DMS Document Management System?

Not at all. You only need a internet connection with valid user access to use LuitBiz DMS using any device (mobile / tablet / computer). You do not need any mobile apps to use LuitBiz DMS via a mobile device.

What is the cost of using LuitBiz DMS Document Management System?

Please check out our pricing page by clicking here

Can I evaluate LuitBiz DMS before buying it?

Yes, you can test drive LuitBiz DMS for free for 15 days. Please click here to request for a demo version of LuitBiz DMS.