Document
Management Software from Luit Infotech for
Web based Collaboration, Document, Workflow, Web Content and Knowledge
Management
 |
|
| Technical | ||
| Q |
How does LuitDox SaaS store
documents? |
|
A |
LuitDox SaaS stores documents
in a file repository without changing the file format |
|
| Q |
When a file is uploaded, does the file
stay in its native file format on the server? |
|
A |
Yes, the file stays in its native file format in the server. | |
| Implementation and Maintenance | ||
| Q |
How much time does it take to install LuitDox
SaaS? |
|
A |
It is installed immediately after we receive
the payment from our customers. |
|
| Q |
Do we need a System Administrator to manage
LuitDox SaaS? |
|
A |
No, the admin and user modules of LuitDox
SaaS are very easy to use and you can operate them easily without
any hand holding. |
|
| Q |
Do we need to take training for using LuitDox
SaaS? |
|
A |
No training is required for using LuitDox
SaaS. The user friendly navigation coupled with intuitive navigation
links and a comprehensive user guide makes LuitDox SaaS operation
very simple. |
|
| Q |
Are basic training materials available for
using LuitDox SaaS? |
|
A |
LuitDox SaaS has a comprehensive user guide
which explains each feature of the software in detail. A user
can refer to the user guide if he or she has difficulties in using
the software. Further, we provide Flash walk throughs about how
to use the product. |
|
| Q |
Do you provide upgrades? |
|
A |
Luit Infotech provides regular upgrades to
its SaaS customers. |
|
| Q |
What support services do you provide? |
|
A |
We offer phone and email support service
to our clients. Alternatively, our customers can use our CRM system
(LuitCRM) to report bugs and solicit bug fixes. |
|
| Features | ||
| Q |
What document formats does LuitDox SaaS
support? |
|
A |
LuitDox SaaS is format independent and can
handle all document formats. |
|
| Q |
How many versions can I store? |
|
A |
You can store as many versions of a document
as you want. There is no upper limit on the number of versions
of a document. |
|
| Q |
Does LuitDox SaaS support revision control? |
|
A |
Yes, LuitDox SaaS supports revision control |
|
| Q |
Can I search for documents in LuitDox SaaS? |
|
A |
Yes, you can search for documents in LuitDox
SaaS |
|
| Q |
What about security of LuitDox SaaS? |
|
A |
LuitDox SaaS has a three-tier security system
– at the user level, at the group level and at the document
repository level. Only authorized users can access LuitDox SaaS
and they can access group documents only if they are members of
that group. Additionally, the users need to have access privileges
for a document in order to be able to view or modify it. |
|
| Q |
Does LuitDox SaaS provide any notifications
or alerts? |
|
A |
LuitDox SaaS provides document related alerts
on the personalized user dashboard about various document related
activities |
|
| Q |
I need some additional features. Can LuitDox
SaaS extend them? |
|
| A |
LuitDox SaaS can be customized depending
on your requirements. Please contact our sales department
with your requirements by clicking
here. |
|
| Q |
I need to add additional properties to documents.
Can I do that in LuitDox SaaS? |
|
A |
LuitDox SaaS can be customized to add additional
document properties. Please contact our sales department
with your requirements by clicking
here. |
|
| Licensing and Cost | ||
| Q |
How is LuitDox SaaS licensed? | |
A |
LuitDox SaaS is priced at US $20 per user
per month. For detailed information on LuitDox SaaS pricing, please
click here. |
|
| Q |
Can I evaluate LuitDox SaaS before buying it? | |
A |
Yes, you can evaluate LuitDox SaaS online
before buying it for free. Please click on the “Request
Demo” link to request access to the evaluation copy. |
|
