The success of your depends
on your level of customer service. Your customer’s expectations
are increasing with each passing day and staying ahead of
your competition is not easy. Growing your business and having
full control are two of the biggest challenges that growing
companies face. Services companies have the additional task
of providing unparalleled customer service on time. This requires
them to have all the customer and service item information
at their fingertips.
Service Item Management:
LuitBiz ERP allows you to
have a complete knowledge about the services that you perform
and add new ones. This helps in centrally managing all the
service items and increases your company’s efficiency
in delivering services to your customers.
Spare Parts:
All the spare parts that
are needed by your service team are available at their fingertips
in LuitBiz ERP. This is useful if a dispatcher assigns parts
that are needed to perform the service so the schedulable
user knows what to bring onsite or while performing the service
in-house.
AMC Management:
The AMC Management feature
of LuitBiz ERP helps in keeping track of all annual maintenance
contracts and their renewals. This helps your service team
to have all AMC information at their fingertips and inform
your customers about renewals that are due. This increases
your customer satisfaction by many folds.
Work Orders:
Your service department
can generate work orders using LuitBiz ERP. You can enter
data depending on the type of service your business performs
and see at glance warranty information on units selected for
service.
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