LuitBiz CRM’s sales force automation (SFA) feature allows you to manage your entire selling processes (sales order entry, follow-up and support). This feature provides complete customer purchase trails enabling your sales team to serve your customers better, improve customer satisfaction and increase your company’s profitability.

Location wise sales tracking:

LuitBiz CRM allows you to track sales of each of your offices separately. This way you can have complete knowledge about the sales processes taking place in each of your office locations. Access to sales data of different locations can be configured for different users thereby allowing users view data of only those locations for which they have privilege.

Lead & Potential Management:

Using the LuitBiz CRM SFA feature, you will see all your sales leads arranged by your sales offices. You can even track multiple leads to get insight into each contact, conversation and unique opportunity. Moreover, you can view all potentials, quotations, orders, closed sales, projected sales, probability of the close of sale, and weighted amount for each of these transactions in LuitBiz CRM.

Opportunities & Quotes:

Your sales representatives can generate quotations for potential customers and store them in LuitBiz CRM. These can be referred to at any time and will help you in forging better and long lasting relationships with your customers and complete deal lifecycles. Your sales representatives can quickly generate a PDF quote and email it to customers directly from LuitBiz in just a few clicks.

Sales Order Management:

Your sales team can track all the sales orders from customers and follow up with them. This way, you will be able to service your customers better and gain their loyalty.

Contracts Management:

All customer contracts are listed in the LuitBiz. Your sales team can track your customer contracts and AMCs and send reminders to customers to renew them.

Sales Returns:

All sales returns are handled very efficiently by LuitBiz CRM and the finance department is alerted about issuing the necessary refund to the customers who have returned purchased items.

Sales Forecasts:

LuitBiz CRM helps you make intelligent sales forecasts for your different territories. This helps your sales team in planning their sales activities to meet your targets.

	Business Benefits: The business benefits of the SFA feature of LuitBiz CRM are: Helps you save time & money Decreases the total ownership cost, risk reduction, less wasted time, and increases your ability to concentrate on business and management instead of technology Your sales representatives get more time to sale and convert leads as they can avoid the hassle of administration and other similar duties