CRM is a true 360° SaaS CRM that gives you
a single view of all your customer and business interactions
with information from the past, present and future
with its Sales, Marketing, Support and Partner
modules. LuitBiz CRM puts your customer at
the center of your organization and empowers you to
track customer satisfaction at the most granular level
thereby strengthening customer retention and increasing
your company’s profitability.
LuitBiz CRM supports
all companies selling products or services by keeping
track of their customer, vendor and partner contact
information. Using LuitBiz CRM you will have a sales
process where you need to keep track of your sales
pipeline. LuitBiz CRM Is proactive with marketing
campaigns and keep tracks of the results. Keeps track
of all sales activities, what you are planning to
do and what you have done.
Based Dashboards of LuitBiz CRM allow users
to access day-to-day features to effectively perform
their jobs and improve customer relations.
CRM Sales features allow you to improve your
sales success, eliminate low sales productivity, close
deals faster and increase your company’s sales.
The role based sales dashboards allow you to manage
all your activities, receive reminders to contact
leads, prospects, campaigns and your ongoing tenders.
The Sales Manager will also be able to follow up ongoing
sales results and compare it with sales budget and
the team’s performance.
CRM Marketing includes features for effective
Competitive Positioning Strategy for your company.
The Marketing module guides you through the entire
marketing process that includes creating your Market
segmentations, research, competitors’ product
and positioning, performing SWOT analysis and your
value proposition and managing your marketing campaigns.
From your Competitive Positioning Strategy, you create
your branding and price strategy.
CRM Support provides complete customer support
functionalities including definition of support rules,
online customer trouble ticketing, escalation and
reports. The support module of LuitBiz CRM is built
from ground-up to make your support team’s work
easier with customized dashboards for different roles
to handle support issues very effectively.
CRM Partner can be used by the business development
team to define partner programs, sign up partners,
engage partners in the sales process and have an effective
communication tool with their partners. The partner
portal gives the partners a tool to handle their communications
and business leads with the company effectively.
CRM is integrated with a full-fledged document management
module which enables sharing of various revisions
of a document with all CRM modules. Additionally,
LuitBiz CRM has basic ERP and HRM modules
that enable your company to manage your item and employee
LuitBiz CRM is
a true SaaS CRM where we take care
of managing the system and associated hardware to
run the system. Our customers can focus on their business
rather than on wasting time and money on managing
software systems. This delivery model requires no
initial cash outlay for IT resources, a faster software
implementation, on-demand scalability and improved
ROI. These factors collectively create a material
reduction in total cost of ownership (TCO) and acceleration
of time-to-market benefits realization of using a
SaaS CRM software.
LuitBiz CRM is
hosted in the high performance virtual elastic servers
of our hosting partner Lunacloud.